Frequently Asked Questions

Get quick answers to common questions about using the Coinflare exchange.

How do I create a Coinflare account?

Visit the Coinflare website and click the Sign Up button. Enter your email address, create a strong password, and verify your email to complete registration. You can then log in and start exploring the platform.

How do I reset my password?

Click "Forgot password" on the login page, enter your registered email, and follow the instructions in the password reset email to create a new password.

What verification is required to trade?

Basic identity verification (KYC) is required for full access. Submit a government-issued ID and a selfie for verification, which typically completes within minutes.

How do I deposit cryptocurrency?

After logging in, go to the deposit section, select the cryptocurrency, choose the correct network, and send funds to the provided wallet address. Always double-check the network before sending.

How long do withdrawals take?

Most cryptocurrency withdrawals are processed within minutes. Processing times may vary based on blockchain congestion and security review requirements for larger amounts.

Is Coinflare safe to use?

Yes, Coinflare employs industry-leading security including cold storage, multi-signature wallets, two-factor authentication, anti-phishing codes, and regular third-party security audits.

What are the trading fees?

Spot trading fees start from 0.1% with discounts available based on trading volume and VIP tier. The complete fee schedule is available on the platform after login.

How do I contact support?

Contact our 24/7 support team through live chat on the website, by email at support@coinflare.com, or through our official social media channels.

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